Last updated: April 2026
By purchasing or downloading any product from this website, you agree to these Terms & Conditions in full. Please read them carefully before making a purchase. If you do not agree to these terms, do not purchase or use our products.
This website (docs.betterprivacy.com.au) is operated by Better Privacy ("we", "us", "our"). We sell digital compliance document kits consisting of editable Word documents and Excel spreadsheets.
Our products are digital document kits designed to help Australian businesses establish privacy compliance and AI governance documentation. Each kit contains editable template documents and implementation guidance.
Product descriptions, document lists, and features are described on the relevant product page at the time of purchase. We reserve the right to update product descriptions, pricing, and contents at any time without notice. Any updates to products after your purchase do not entitle you to the updated version unless we explicitly offer this.
All prices are in Australian Dollars (AUD) and are exclusive of GST unless otherwise stated. GST will be added at checkout where applicable.
Payment is processed securely by Stripe. We do not store your credit card information. By making a payment, you authorise us to charge the amount shown at checkout to your nominated payment method.
We reserve the right to change prices at any time. Price changes do not affect purchases already completed.
All products are delivered digitally. Following successful payment, you will receive access to download your purchased documents. Delivery is considered complete when the download link is made available to you.
It is your responsibility to download and save the documents. We are not responsible for any failure to download caused by your internet connection, device, or email settings.
All sales are final. No refunds will be issued under any circumstances.
Because our products are digital documents that are delivered instantly and can be downloaded, copied, and used immediately upon purchase, we do not offer refunds, exchanges, or credits. This applies regardless of the reason for the request, including but not limited to:
We encourage you to read the full product description, document list, and the "Who This Kit Is For" information on each product page before purchasing. If you have questions about whether a product is suitable for your needs, contact us at info@betterprivacy.com.au before purchasing.
This no-refund policy does not affect any rights you may have under the Australian Consumer Law that cannot be excluded by agreement.
Upon purchase, we grant you a non-exclusive, non-transferable, single-organisation licence to use, modify, and adapt the documents within your purchased kit for your own organisation's internal business purposes.
We reserve the right to terminate your licence if you breach these terms.
Our products are not legal advice. They are compliance document templates with implementation guidance.
The documents and guidance provided in our kits are general in nature and are designed to assist businesses in establishing privacy and AI governance documentation. They are not a substitute for professional legal, accounting, or compliance advice tailored to your specific circumstances.
Specifically:
You are solely responsible for determining whether the documents are suitable for your needs, implementing them correctly, keeping them current, and seeking professional advice where appropriate.
We do not warrant or guarantee that:
Compliance is an ongoing process that requires implementation, monitoring, training, and adaptation. Our documents are a starting point — not an endpoint.
To the maximum extent permitted by law:
Nothing in these terms is intended to exclude, restrict, or modify any rights you may have under the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010) that cannot be excluded by agreement.
All intellectual property in the original documents, templates, guidance content, website content, design, and branding belongs to Better Privacy. Your purchase grants you a licence to use the documents as described in Section 6 — it does not transfer ownership of the intellectual property.
You own any modifications you make to the documents for your organisation's use. However, the underlying template structure, guidance content, and original text remain our intellectual property.
You agree to indemnify, defend, and hold harmless Better Privacy, its owners, employees, and contractors from and against any claims, losses, damages, liabilities, costs, and expenses (including legal fees) arising out of or in connection with:
You may use this website for lawful purposes only. You must not:
This website may contain links to third-party websites or services (including Stripe for payment processing). We are not responsible for the content, privacy practices, or availability of third-party sites. Your use of third-party services is subject to their own terms and conditions.
We handle your personal information in accordance with our Privacy Policy. By using this website and purchasing our products, you consent to the collection and use of your information as described in that policy.
These terms are governed by and construed in accordance with the laws of New South Wales, Australia. You irrevocably submit to the exclusive jurisdiction of the courts of New South Wales and any courts of appeal therefrom.
If any provision of these terms is found to be invalid, illegal, or unenforceable, the remaining provisions will continue in full force and effect.
These terms, together with our Privacy Policy, constitute the entire agreement between you and Better Privacy regarding your use of this website and purchase of our products. They supersede any prior agreements, representations, or understandings.
We may update these terms at any time by posting the revised version on this page. Changes take effect when posted. Your continued use of the website or products after any changes constitutes your acceptance of the revised terms. We encourage you to review these terms periodically.
If you have questions about these terms, contact us at:
Email: info@betterprivacy.com.au
Website: betterprivacy.com.au